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why wool?
Wool has insulating properties which keep you warm in the winter and cool in the summer. In addition, wool continues to keep you warm when damp, which is especially important for the rainy BC coast! Wool needs to be cleaned less frequently than other fibres. Its unique fibre characteristics resist soiling, and stains are readily released during cleaning. In these eco-aware times, undyed wool seems like the ultimate choice. As well, there is wonderful depth and variation in undyed natural colour, just as it comes off the sheep. Alpaca wool is as soft as cashmere and warmer, lighter and stronger than sheep's wool. The extremely fine Alpaca fiber has very little guard hair, contains no grease, oil or lanolin, and is completely odorless. Its rich silky sheen, high tensile strength, and excellent insulative or thermal qualities are just a few reasons that alpaca is so wonderful to wear around your neck. The undyed colours are especially eco-friendly and beautiful. what should I know about zed knitwear?
All zed knitwear should be gently washed by hand in cold water, using Eucalan or other mild natural soap. Blot in a fluffy towel, reshape and lay flat to dry. Do not wring or agitate. A light steaming on the wrong side with a clothing steamer will reset the stitches at any time. Dry cleaning is always an option if you prefer. With proper care, it will last for years. All sizes are approximate and may vary slightly. All zed handmade products are produced in a smoke-free and pet-free environment. |
how accurate are the colours I see on my screen?
I make every attempt to post photos that represent the true colour and appearance of my hand knit pieces. However, different settings may alter how the colour appears on your monitor. I also name the colours with the best descriptive possible to give you a clear idea of the colour. Felted bowls will have slight variation in size and colour as each one is unique and by the nature of the felting process will vary slightly in size.
I make every attempt to post photos that represent the true colour and appearance of my hand knit pieces. However, different settings may alter how the colour appears on your monitor. I also name the colours with the best descriptive possible to give you a clear idea of the colour. Felted bowls will have slight variation in size and colour as each one is unique and by the nature of the felting process will vary slightly in size.
are all items in stock and ready to ship?
Availability is updated on each product page daily, and I try to keep one of each scarf in stock during winter months. Otherwise, items are hand-knit to order (using real knitting needles, no knitting machines!) and therefore will take 7 to 14 days to produce. If you want to be sure before ordering, please send me an email.
Availability is updated on each product page daily, and I try to keep one of each scarf in stock during winter months. Otherwise, items are hand-knit to order (using real knitting needles, no knitting machines!) and therefore will take 7 to 14 days to produce. If you want to be sure before ordering, please send me an email.
can I send a gift?
I am happy to send your purchase as a gift. Please include your note to the recipient in the comments section when you checkout, and make sure the recipient’s name and address is included in the “SHIP TO” field in the checkout process.
I am happy to send your purchase as a gift. Please include your note to the recipient in the comments section when you checkout, and make sure the recipient’s name and address is included in the “SHIP TO” field in the checkout process.
how will my purchases be shipped?
Canada:
Free shipping via Canada Post Expedited Parcel, tracking included.
2-9 business days delivery standard for most parcels.
USA:
Please contact me before placing an order for US delivery. I will send you a PayPal invoice with shipping charges included.
Shipping via Canada Post and USPS Standard - 7 to 10 business days delivery.
USA: $20.00 to $25.00 or less. You will be charged based on your specific order for weight and destination.
US orders over $300: Free Shipping
Outside of Canada/USA: Not available at this time. Sorry.
Canada:
Free shipping via Canada Post Expedited Parcel, tracking included.
2-9 business days delivery standard for most parcels.
USA:
Please contact me before placing an order for US delivery. I will send you a PayPal invoice with shipping charges included.
Shipping via Canada Post and USPS Standard - 7 to 10 business days delivery.
USA: $20.00 to $25.00 or less. You will be charged based on your specific order for weight and destination.
US orders over $300: Free Shipping
Outside of Canada/USA: Not available at this time. Sorry.
how can I pay?
All orders are processed through PayPal secure checkout using whichever method you choose on their platform.
All orders are processed through PayPal secure checkout using whichever method you choose on their platform.
how is sales tax calculated?
Taxes are applied on the total of the order. Please note that taxes (GST/PST/HST) are charged to all customers in Canada as applicable to the province or territory of delivery.
There is no sales tax charged on orders shipped to the US. All taxes, brokerage fees and/or duties are the responsibility of the buyer.
Taxes are applied on the total of the order. Please note that taxes (GST/PST/HST) are charged to all customers in Canada as applicable to the province or territory of delivery.
There is no sales tax charged on orders shipped to the US. All taxes, brokerage fees and/or duties are the responsibility of the buyer.
what is your return policy?
During this time of Covid and due to the delicate nature of these hand knit fibres, all sales are final. If you feel there is a problem with your order, please contact me by email.
Thank you for supporting an independent studio!
During this time of Covid and due to the delicate nature of these hand knit fibres, all sales are final. If you feel there is a problem with your order, please contact me by email.
Thank you for supporting an independent studio!